Take one, free.
Take one, free. This is the Receptionist role in full, exactly as it appears in the Rooms division pack: its purpose, its reporting line, its core responsibilities, the education and experience it needs, and its competency levels rated one to five against the thousandHellos Competency Map. Bilingual, English and Português, with the employee and manager sign-off sheet.
It is not an extract and it is not a teaser. It is one complete role, and every role in every pack looks exactly like it.
One PDF, bilingual, competency-rated, with the sign-off sheet. No form, no email address, no catch.
Download the free sample →Why we give one away
Generosity before the contract is one of the three things this business runs on. Something useful is always free, and some people take it and go. That is a fine outcome.
It is also the fairest way to sell a file. You should be able to see exactly what you are buying before you pay for it, not a marketing description of it. Take this one, put it in front of the person who would actually use it, and decide from there.
What every role gives you
The same shape on every page: the role's purpose, who it reports to, its core responsibilities, the education and experience it needs, and its competency levels rated one to five against our Competency Map, plus a sign-off sheet you can print, sign and file. English on one page, Português on the next.
Written by a hotelier who has had to hire against them, not by an HR consultancy. Which is to say they are built to survive 6 a.m. on a Tuesday in February, when the delivery is late and two people have called in sick.
If it is the kind of thing you need
There are nine department packs, around 101 roles in total, from Rooms Division Manager to lifeguard to pool technician. Every pack shows its cover, its full index and a sample role before you buy. From €39, or the complete hotel set for €299.
And if you would like one number a month with one thing to do about it, the note is at the bottom of every page. It is not a condition of the download, and it never will be.
We build the businesses behind a thousand hellos.